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HOW TO SHOP
How to Order Simply hover over the plus size clothing category at the top of the homepage & select the type of item you want; then click the product image to get a close up look of the item. You can refine your search by size, brand or type until you find what you are looking for. To purchase a product; choose your required size and quantity you require, then click “ADD TO SHOPPING BAG.” Finally follow the on-screen instructions to complete your purchase at the checkout- once you have done this we will deliver your garment(s) direct to your door or an alternative address of your choice. Account sign up? You will need to set up an account to place your order; this will make ordering simple as you won’t have to fill in your details each time. More importantly this will enable you to receive special offers and exclusive discounts and benefits. If you wish to create an account - please follow this link. How do I pay for my order? You have plenty of payment options and we take security very seriously, we promise to take great care of your details. For further details please see our Secure Shopping section. We guarantee all credit and debit card holders are subject to validation and authorisation by both the card issuer and us in order to maintain security and to prevent fraudulent transactions. Euro Transactions If you wish to view a product's price in Euros simply select the item from the main listings page which will take you to the product details; you will then be able to convert the sterling price to Euro. Please note the Euro price reflects the current exchange rate; we do not inflate prices when selling outside of the UK. These rates are for guideline purposes only. All transactions will be processed in Pounds Sterling using the current exchange rate which in the case of refunds may differ from the rate at the time of purchase. We currently deliver our plus size clothes to the U.K, Ireland & Europe but will be adding more Worldwide delivery options in the near future. If you have any queries please don’t hesitate to contact us Discounts At Lovedrobe we value your custom; from time to time we have money off discounts or special offers. Once your account is set up we will email you with details of any offers. Don’t forget to look out for special promotions or discounts in selected internet, magazines & press articles. Please ensure you check the terms and conditions of each offer as they can vary. Unfortunately if you forget to use your discount code when purchasing then we can’t apply it afterwards. It may still be valid for use on subsequent orders. Order Cancellations The UK’s Distance Selling Regulations gives you the right to cancel your order for any item purchased at Lovedrobe and receive a full refund. Please notify us of your cancellation in writing, quoting your order number. You have up to 7 working days after you item/s are received to inform us at Customer Care.  |
